Monday, October 29, 2007
Wednesday, October 24, 2007
We live double lives. None of our friends or relatives know what we do. My children must lie about my profession. They cannot under any circumstance boast of my accomplishments, and neither can I. Every morning, as I leave my home, I look back with a heavy heart, for I may not see it again — today may be the day that the eyes of an enemy will see me for what I am, a journalist, rather than the appropriately bewildered elderly lady who goes to look after ailing parents, across the river every day. Not for a moment can I let down my guard.Issa's remarks go on to explain why she persists: "It’s because I’m tired of being branded a terrorist: tired that a human life lost in my county is no loss at all." The conclusion to her remarks offers a powerful, eloquent expression of hope laced with realism. This award was presented without any photographs taken--the publication of any image of these women would endanger them and their families. Go here to find the McClatchy Baghdad reporters' blog, to which this group continues, to get a day-to-day picture of how they live and work.
Monday, October 22, 2007
- Start with something you know your audience understands. For speeches, that means starting your story with a reference that will mean something to the group you're addressing. Enviros will know about the Endangered Species Act; patient advocates might not, for example.
- Set up a conflict quickly. Stories with conflict draw in kids and audiences, too.
- Stock the story with obvious heroes and villains. In a speech, setting up heroes and villains not only entertains, it also helps to win the audience over to your point of view.
- Don't forget the sticking point. If you're using the speech to make an argument, you need one telling fact or detail that will resonate with the audience, and stick with them. "This research will help 100 million Americans struggling with incurable medical conditions...."Invasive species are destroying a million acres of our national wildlife refuges every year".... Etc.
- A happy ending: You always have one for your kids, of course. It's a little trickier in a call-to-action speech. You want the audience to believe there CAN be a happy ending, but only if they do what you want them to do: lobby for more money for national parks, support a certain kind of cancer research, or even vote for a candidate.
So the books suggest there's more than language to it--while fluent's required, the speaker must persuade or convey meaning effectively. Power's involved, to move the audience or create a vivid picture for them. And feeling's suggested, on the part of both audience and speaker. In our discussion on LinkedIn asking for examples of eloquent woman and the qualities that make them so, respondents noted the following qualities:
- Authenticity, exemplified by Doris Kearns Goodwin. "She completely captured her audience, despite the fact that she read from notes, spoke fairly quickly and in a quiet voice...because she knew exactly what she wanted to say, had an interesting topic, and knew how to be herself in that venue." Another respondent agreed: "[she]doesn't seem dynamic; actually, reads from notes and too fast at times. But the cumulative effect is emotional and inspiring, and in the end she gets standing ovations. That's magic."What do you think it means to be eloquent? Join the discussion here!
- Passion with precision, exemplified by Claire Fraser Liggett, former head of The Institute of Genomic Research, now at the University of Maryland. A respondent said she is "most passionate about the importance of research and genomics to human health...especially for the poorest nations. She conveyed in a most clear and compelling manner the complexities of microbial genomics and what it potentially means to society."
- Fast on your feet, with wit, exemplified by Margaret Thatcher. Our respondent said: "Eloquence is contrived in a pre-written, rehearsed speech. I think the best example is someone who can be convincing, witty, and concise on the fly...[in Parliament Question Time] I never saw anything as awesome and amusing as The Iron Lady convincingly responding to direct attacks on her policies and her character with precision, wit, and clarity."
Monday, October 15, 2007
“I think that this is sort of one of those myths,” she told reporters after the call to the secretary general, sounding surprised at the stir she created, “that I was baking cookies and then they fell off the cookie sheet and I called Ban Ki-moon.”Even though the article takes time to note the varied roles played by first ladies -- and the sometimes controversial reactions to those roles -- you'll get a better flavor of the public ambivalence about the "first spouse" role by reading the comments posted on the Times site here. There's no shortage of views: By 7:30 Eastern time this morning more than 30 people had weighed in. How much of that is due to ambivalence about women speaking in public? To politics? To views about her husband? Weigh in here and let us know what you think.
Friday, October 12, 2007
Thursday, October 11, 2007
Eleanor Roosevelt was in real demand as a speaker and lecturer, both in person and through the media of radio and television. She was a prolific writer with many articles and books to her credit including a multi-volume autobiography. In late 1935, she began a syndicated column, "My Day," which she continued until shortly before her death. She also wrote monthly question and answer columns for the Ladies Home Journal (1941-49) and McCalls (1949-62).Historian Doris Kearns Goodwin's essay about Roosevelt in The "TIME 100" list of the most important people of the 20th century puts a finer point on her accomplishments in public speaking:
She gave a voice to people who did not have access to power. She was the first woman to speak in front of a national convention, to write a syndicated column, to earn money as a lecturer, to be a radio commentator and to hold regular press conferences.Goodwin notes that when Eleanor came outside to tell reporters of her husband's death, she told them "the story is over," as if she could never give them anything else to cover on her own. In fact, nothing could have been further from the truth. It was in this era that she led the United Nations efforts to develop a human rights declaration, and published, wrote and spoke most prolifically. (Here, she's seen on the set of Meet the Press in 1956.) Her face and voice could not have been better known, and today she is seen as the most influential First Lady the United States has ever seen, changing the role completely.
The new book Geary's Guide to the World's Great Aphoristsincludes several "essential aphorisms" of Eleanor Roosevelt's, with phrases so eloquent most of us have appropriated them for everyday use, such as:
Do what you feel in your heart to be right -- for you'll be criticized anyway. You'll be damned if you do, and damned if you don't.Photos courtesy of the Franklin D. Roosevelt Library and Museum
You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, "I have lived through this before. I can take the next thing that comes along." You must do the thing you think you cannot do.
A woman is like a tea bag -- only in hot water do you realize how strong she is.
Wednesday, October 10, 2007
Tuesday, October 9, 2007
- Kansas Republican Senator Sam Brownback's introduction aimed for a joke that, well, misfired: "I hope there are no fires breaking out anywhere across the country with all you guys here." He did his own first responding and quickly regrouped to say "I'm sure people are covering."
- "The day's oddest moment," according to Gonyea, belonged to New York Democratic Senator Hillary Clinton's opening remarks. "Thanks so much, and thanks for last night, too," she said. (She was referring to a reception the evening before.) As the largely male audience laughed, she realized her gaffe and laughed, too.
Gonyea's take? The candidates are "still working out their material." Ours? They recovered quickly and genially -- always a good look to laugh at yourself -- but you should work out your opening, no matter how casual, and stick to your plan. First impressions still count, and we can help you work on yours to create a strong start to your next speech. Check out the full Morning Edition story here.
....found that men and women get very different responses when they initiate negotiations. Although it may well be true that women often hurt themselves by not trying to negotiate, this study found that women's reluctance was based on an entirely reasonable and accurate view of how they were likely to be treated if they did. Both men and women were more likely to subtly penalize women who asked for more -- the perception was that women who asked for more were "less nice".Hannah Riley Bowles, one of the study authors, underscores that the women in the study had sized up their audiences and tailored their approach as a result, despite the downside to not getting a raise:
"This isn't about fixing the women," Bowles said. "It isn't about telling women, 'You need self-confidence or training.' They are responding to incentives within the social environment."You can go here to read an online chat with the Post reporter, Shankar Vedantam, and economist Linda Babcock, of the Program for Research and Outreach on Gender Equity in Society at Carnegie Mellon University. Babcock also has co-authored Women Don't Ask, a book on gender and negotiation.
The human remnant of the crouch display is a shrug of the shoulders, which lowers the head and rotates the forearms outwards so that the palms face up. Conversely, the high-stand display persists in humans as a rotation of the forearms and palms in the opposite direction, producing the domineering palm-down gesture used by a boss slapping the conference table or an orator commanding quiet from his audience.Emory's primatologists "note that gestures are controlled by the same part of the brain that controls speech. But it is also possible, they said that gestures and speech evolved jointly to create language," the article notes. And that lets you use simple gestures, like the upturned palm, to express more complex ideas with metaphors, emotion and sympathy.
In our "Eloquent Woman" focus groups earlier this month, participants alternately bemoaned and praised similar behavior in women speakers -- particularly at the start of a presentation, when many apologize (for being late, for the room conditions, for replacing another speaker), or spend much of their time thanking and acknowledging others. Our participants described this as women seeking to include and connect with the audience, and even as a way to seem less threatening -- a verbal version of the crouch display? Perhaps so, but it's a tactic now used by very prominent male politicians, as Tierney notes in his "TierneyLab" discussion area (click here for the discussion on the palms-up gesture). He writes:
Skilled politicians instinctively woo audiences with the upraised palms that made Mr. Clinton and Ronald Reagan seem so genial and helpful (or contrite, when the occasion demanded). Veteran politicans know to avoid palm-down gestures unless they’re attacking enemies or trying to look strong (like Richard Nixon desperately flashing his victory signs as his presidency was collapsing).Kathleen Hall Jamieson's book, Eloquence in an Electronic Age, takes a long look at Ronald Reagan's "self-disclosive, narrative, personal, "womanly" style," and notes:
The broadcast age has rendered the combative, data-driven, impersonal "male" style obsolete. Two ironies result: only to the extent that they employ a once spurned "womanly" style can male politicians prosper on radio and television; meanwhile, in their surge toward political equality, women abandoned and must now reclaim the "womanly" style.Leave us your comments here, or join the discussion over at TierneyLab--palms up, of course.
Schools such as Stanford and the University of Alabama have mounted "Last Lecture Series," in which top professors are asked to think deeply about what matters to them and to give hypothetical final talks. For the audience, the question to be mulled is this: What wisdom would we impart to the world if we knew it was our last chance?But with its focus on 46-year-old Carnegie Mellon professor Randy Pausch, who's dying of pancreatic cancer, that question sharpens--and informs--the challenge.
You can watch a video of Pausch's last lecture via the link above, or read the book, also titled The Last Lecture. It's an affectionate romp through disappointments and dreams in his life and career, and it offers reminders for those of us who still have speeches to give:
- Share with the audience exactly where you stand today: You may have changed your mind about a major policy, be celebrating a special birthday or have been dreading the speech. But sharing this morning's thinking with your audiences gives your speech a freshness missing from many lectures. It's what they came to find out.
- Get out into the audience: Walking off the stage and into the audience is still the best way to engage them. Hand things out or pass them around. Pausch, who recounted fulfilling his childhood dream of winning giant stuffed animals at carnival games of skill, had the toys brought out and distributed them to audience members.
- Move: After showing x-rays of his tumors, Pausch does one-handed pushups on stage to make a point about his health. It's a gripping moment, powered by movement.
- Don't avoid the emotional or the personal: In the course of his last lecture, Pausch showed photos of his bosses and students; gave a birthday cake to his wife; and shared how his mother described him as "a doctor, but not the kind who helps people." It's these gestures that best connect you to the audience. Once discouraged and dismissed as a technique women brought to public speaking, top speakers today understand that audiences of all types, from television to the lecture hall, value personal connection.
We agree with Tannen that the circumstances of increased talking represent a significant gender difference in public speaking: Women speak more in personal situations, men more in public venues. As Tannen summarizes: "Studies that find men talking more are usually carried out in formal experiments or public contexts such as meetings." Her article notes studies in which there's:
When do you tend to talk, and when do you tend to remain silent? What do you use your speaking opportunities to do: report or build rapport? It's a good speech-preparation exercise and something you may want to journal about or discuss with a trusted advisor, to make yourself aware of your choices when speaking opportunities arise.
....an overall pattern of men speaking more. That's a conclusion women often come to when men hold forth at meetings, in social groups or when delivering one-on-one lectures. All of us -- women and men -- tend to notice others talking more in situations where we talk less.
Counting may be a start -- or a stop along the way -- to understanding gender differences. But it's understanding when we tend to talk and what we're doing with words that yields insights we can count on.
So deep was her shyness that, as a high school senior, she prayed that if she finished first or second in her class, she would get smallpox so that she wouldn't have to be valedictorian or salutatorian and have to make a speech at graduation.She put the responsibility for her avoidance of that speech in the hands of a higher power, but circumstances forced her to face -- and speak to -- the public. Eventually, she became the first of the First Ladies with her own press secretary, made hundreds of public appearances and wound up giving as many as 16 commencement speeches, if only to accept her own honorary degrees.
On the LBJ Library website, you can read a biography of Lady Bird Johnson; read and listen to quotations from her speeches, interviews and conversations with her husband; and read the eulogy to her written by PBS journalist Bill Moyers, a former special assistant to President Johnson. He divulges a tip she gave him about speaking early in his career:
She was shy, and in the presence of powerful men, she usually kept her counsel. Sensing that I was shy, too, and aware I had no experience to enforce any opinions, she said: “Don't worry. If you are unsure of what to say, just ask questions, and I promise you that when they leave, they will think you were the smartest one on the room, just for listening to them. Word will get around,” she said.Despite all that shyness, Moyers singles out Lady Bird Johnson's courage as a public speaker during a 1964 campaign whistle stop tour of Southern states, just after her husband had signed the Civil Rights Act. He notes that in the face of jeers, protests and name-calling:
She never flinches. Up to forty times a day from the platform of the caboose she will speak, sometimes raising a single white-gloved hand to punctuate her words — always the lady. When the insults grew so raucous in South Carolina, she tells the crowd the ugly words were coming "not from the good people of South Carolina but from the state of confusion." In Columbia she answers hecklers with what one observer called "a maternal bark." And she says, "This is a country of many viewpoints. I respect your right to express your own. Now is my turn to express mine."
In these two anecdotes, Moyers captures several smart tactics employed by this eloquent woman:
- Ask questions. More than a stall tactic for the shy speaker, asking questions of your audience--whether it's one person or 500--will help you to better understand your hearers. You'll be less likely to make a misstep with the help of this "market research." It builds your confidence, and theirs in you. And it's a great attention-getter.
- Word will get around. Whether you're quiet or loquacious, people are watching. Your reputation rests on moments when you're resting, as well as when you're actively speaking.
- Speak calmly and for yourself. Lady Bird Johnson was spit on, yelled at, had things thrown at her, heard her children insulted, and still remained calm in front of the angriest of audiences. In some cases, she confused and silenced the protesters who were seeking to embarrass her, simply by acting as she planned, rather than reacting. And she spoke for herself: In disagreeing with the protesters, she used "I" statements, saying, "I respect your right" to disagree, but insisting on her own right to express her views.
Have you ever sabotaged your chance to speak publicly? Or, if you're shy to speak, what do you do to build confidence? Let us know in the comments.
Photographs of Lady Bird Johnson at her 1934 college graduation and on the 1964 whistle stop tour courtesy of the LBJ Library.